Terms of sales

Cancellations insurance

We strongly recommend you purchase cancellation insurance to protect yourself from unexpected circumstances that may cause you to cancel your trip. We recommend Trip Mate cancellation insurance. A summary of the Trip Mate cancellation insurance will be included with your confirmation package and can be found on our website here or by request. The price of Trip Mate travel protection is automatically added to each reservation and will appear on your invoice. You may notify us of your decision to decline travel protection, or if we do not receive payment for the travel protection at the time of your final payment for the trip, we will assume that you have declined it.


We require that travellers be at least 18 years of age (at time of travel) on all Signature or Bistro trips, with the exception of ‘Family’ trips, where age limitations may apply, and travellers under the age of 18 must be accompanied by an adult. There are no general age limitations on private ready-to-book trips, custom trips, or self-guided trips, although specific itineraries may have age-specific activities, and all minors must be accompanied by an adults.

Travel documents and passports

The visa and passport requirements of countries to which we travel vary according to the nationality of each traveller and may change at any time for reasons beyond our control. Although we endeavour to provide you with accurate information about these requirements it remains the responsibility of each traveller to verify that he or she has the appropriate travel documents for his or her nationality. Maroc Nature is not liable for any expenses or costs arising from any traveller being prohibited from entering a country scheduled to be visited on a trip.


By sending a deposit toward your trip purchase and returning your Traveller Information Form, you certify that you do not have any physical condition or disability that would create a hazard for you or other travellers and that you have received all appropriate or necessary vaccinations indicated by your proposed trip. Please consult your doctor.


Before travelling on a trip, we strongly recommend you review your personal insurance and health insurance to ensure you have coverage appropriate to meet your needs, and the needs of your family and dependants, in case of any loss of property or illness, injury or death.

Limitation of liability, release and indemnity

When pricing each Maroc Nature trip, we strictly and expressly rely on each traveller to read, sign and return our standard Acknowledgement of Risk, Release and Indemnity form. This document will be sent to you after you have paid your initial deposit. The document must be completed and returned to us at least 100 days prior to the trip’s departure. Our receipt of the completed and signed form will complete your reservation.